Lucky Wang will offer full refund of items purchased online if they are mailed back postmarked 14 business days after the order date. Returns must have prior authorization and mailed back with an authorization number. Items purchased online will not be offered refunds if they are physically brought to the store.
The store associates are strictly prohibited from giving refunds without exception. (Our in-store policy is exchange or store credit within 10 days, no cash or credit card refunds.) Any item dropped off at the store within the return period will automatically default to the in-store return policy. Your mail-in return must be accompanied by the original receipt. Original shipping charges are non refundable. Returns need to be well-packed and insured for the full price of the item.
Returned items have to be in new and unused condition with original tags. Items that are defective because of manufacturing after use will be referred to the respective brand for resolution.
All markdown items are final sales, no returns or credit.